Website inquiries, end to end
Every estimate request, recorded once and followed up.
When someone asks Ground for an estimate, the request is checked, matched against earlier requests, saved as one CRM record and announced to the team. If the notification fails, the record is already safe and the alert waits for a deliberate retry. No lead goes missing, and nobody is messaged twice.
- Check Required details and consent
- Match Normalized email
- Record One CRM record
- Notify The estimates team
Ground website · try the form
Request an estimate
The team's view
What the desk did
A new request, the same person sending again, a request with missing details, and a notification that fails and is retried.
0CRM records
0Team alerts
0Awaiting retry
Ready. Send a request, or run all four cases.
Matching rule
ConfigurableA repeat points back to the original request instead of creating a second record. A retry resumes that original request, up to three attempts.
Nothing hidden
The records themselves
CRM records 0
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Team alerts 0
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